Updated at 15 FEB 2021
In the future, the transaction fee will be adjusted automatically, there will be no announcement. Please make sure the current Fee Schedule is acceptable. Thank you.
I. Cryptocurrency Asset
1.When transferring out, the amount of the transfer-out fee must be reserved in the account. For example, if you want to transfer out 2 BTC, there must be 2.003 BTC in the account for the 0.003 BTC accounted as the transfer-out fee. As the minimum transfer-out is 0.0001, only the 4 decimal places of the amount will be processed.
2. Due to compliance and security considerations, the transfer of digital assets is not automatic. The standard time for digital asset transfer is one working day, and the time will vary depending on any operating conditions.
3.The handling fee for redeeming 100 grams of gold bars with 3.527 GOLD (3.527 ounces) is HK $ 2000. You can contact customer service to make an appointment 7 days in advance to redeem 100 grams of gold bars at our cryptocurrency concept point in Wan Chai or Jordan
4.Crypto withdrawal fees are just for reference and subject to change due to blockchain status.
5.If you have further questions, please check the [FAQ] page.
II. Fiat Asset
1.About RMB transfer-in, please feel free to contact on ＋852 67679708.
2.If the cash amount is equal to or more than HKD 400,000 or USD 50,000, please bring the documents to show source of the fund.
3.Please check TideBit service centres addresses.
4.If you have further questions, please check the [FAQ] page.
1.The cash transfer amount must be a multiple of $100.
2.The account balance must larger than 100 HKD/10 USD after the cash transfer.
3.You can only make a transfer-out application after the first one is done.
4.Cash withdrawal request at service centres (address) should be made one business day in advance.
5.TideBit reserves the right to charge a 2% anti-money laundering compliance fee if the customer transfers out fiat currency without any trading after the fiat currency transfer-in. TideBit reserves the right of final explanation and revision for the terms.
6.If you have to close your account and withdraw your balance, you still need to pay the transfer-out fees.
7. Some banks with fewer branches (such as the Bank of East Asia, China Merchants Wing Lung Bank, etc.) will charge an additional 0.5% for renewal. Due to counting problems, this additional charge will be incurred if you transfer out. The minimum charge for this charge is HK$100
8.If you have further questions, please check the [FAQ] page.
For additional enquiries or special services, the minimum charge is HK$500.
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