【Transfer-in】How do I transfer in HKD/USD to TideBit account？

Updated on 11 April, 2019

If you would like to trade cryptocurrencies on TideBit using fiat currency, the first thing you need to do is to transfer in funds such as HKD/USD to your TideBit account. If you want to transfer in other fiat currencies such as RMB, please contact us: [e-mail].

There are two ways to transfer in fiat currency to TideBit:

1) via bank Bank transfer

2) bring cash to TideBit payment office

Option 1: via bank transfer

Figure 1：Login TideBit and click “Accounts”

Figure 1

Figure 2：In the “Accounts” page， please click “Transfer in HKD from Bank Account” or “Transfer in USD from Bank Account” to check TideBit’s bank account details and instructions for you.

Figure 2

Figure 3A: We accept bank transfer, cheques and carrying cash to our office.
Note that 2% transaction fee will be charged for Bank transfer and cheques. No transaction fee for cash transfer-in by visiting our Chai Wan or Tsim Sha Tsui office.

Figure 3A

Figure 3B: Once you have finished the transfer in, please upload the receipt of the transaction in your TideBit account under “Upload Proof”.

Figure 3B

Figure 4: Fill out the information including the amount of the transfer, transfer inmethod and upload the picture of the bank payment confirmation receipt.

Figure 4

Figure 5: After submitting the transfer proof, you will see the status in the “Transfer Records” box becomes “submitted” automatically.

Figure 5

Figure 6: It may take up to two business days for us to process your bank transfer. After we credited it for you, you can see the amount changed in the “ Fiat Currency Assets” box.

Figure 6

Figure 7: Also, the status in the “Transfer Records ”box becomes “accepted”automatically.

Figure 7

Figure 8: we charge 2% as the fee. Check the whole fee schedule: https://tidebit.zendesk.com/hc/zh-tw/articles/360006278834--其他-收費表FEE-SCHEDULE  

Figure 8

• Option 2:bring cash to TideBit payment office

You also can bring cash to TideBit payment office to transfer in which is free of charge and must to carry ID card/passport with you.

Tutorial: http://bit.ly/2YfF5w8 

 

Note:

a. If the cash amount is equal to or more than HKD 200,000, please bring the documents to show source of funds.

b. Transfer-in minimum is HKD100.

c. Each transfer-in we accept maximum 200 pieces non-HKD 500 note and non-HKD 1000 note

d. If you want to authorize friends to transfer in cash for you, please send an autherization letter to [e-mail] or make sure the representative carrying a hardcopy and his own ID card/passport when arrived. Autherization letter template: https://goo.gl/J7yige

e. About RMB transfer-in, you are welcome to contact on [phone]. 

 

2. payment offices information:

•  Chai Wan office

Address: Hong Kong, 7/F Sino Favour Centre, No. 1 On Yip Street, Chai Wan

Business hour: Monday - Saturday, 10:00am - 7:00pm（no lunch break）

Function: transfer-in + transfer-out service (Monday to Friday), transfer-in service only (Saturday)

 

• Tsim Sha Tsui payment office

Address: Room 3008–10, 30th Floor Tower 6, The Gateway, Harbour City, 9 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong

Business hour: Monday - Friday, 10:00am - 7:00pm (no lunch break)

Function: transfer-in service only

  

• If you have any questions about how to transfer in fiat currency, please contact us at [e-mail] or via WhatsApp: [phone].

• Focus TideBit on:

Telegram: https://t.me/joinchat/Gl1JglKUgvOhsp_aRuq0yQ

Telegram Official News channel: https://t.me/tidebitnews

Facebook: https://www.facebook.com/tidebit/

Medium: https://medium.com/@TideBit

• For general enquiries:

E-mail: [e-mail]

WhatsApp: [phone]