Updated on 03 Feb, 2020
If you would like to trade cryptocurrencies on TideBit using fiat currency, the first thing you need to do is to transfer in funds such as HKD/USD to your TideBit account. If you want to transfer in other fiat currencies such as RMB, please contact us: hello@tidebit.com.
There are two ways to transfer in fiat currency to TideBit:
1) via bank Bank transfer
2) bring cash to TideBit service centre
Option 1: via bank transfer
Figure 1：Login TideBit and click “Accounts”
Figure 1
Figure 2：In the “Accounts” page， please click “Transfer in HKD from Bank Account” or “Transfer in USD from Bank Account” to check TideBit’s bank account details and instructions for you.
Figure 2
Figure 3A: We accept bank transfer, cheques and carrying cash to our office.
Note that 3% transaction fee will be charged for Bank transfer and cheques. No transaction fee for cash transfer-in by visiting our Chai Wan or Tsim Sha Tsui office.
Figure 3A
Figure 3B: Once you have finished the transfer in, please upload the receipt of the transaction in your TideBit account under “Upload Proof”.
Figure 3B
Figure 4: Fill out the information including the amount of the transfer, transfer inmethod and upload the picture of the bank payment confirmation receipt.
Figure 4
Figure 5: After submitting the transfer proof, you will see the status in the “Transfer Records” box becomes “submitted” automatically.
Figure 5
Figure 6: It may take up to two business days for us to process your bank transfer. After we credited it for you, you can see the amount changed in the “ Fiat Currency Assets” box.
Figure 6
Figure 7: Also, the status in the “Transfer Records ”box becomes “accepted”automatically.
Figure 7
we charge 3% as the fee. Check the whole fee schedule: https://tidebit.zendesk.com/hc/zh-tw/articles/360006278834--其他-收費表FEE-SCHEDULE
- Option 2: bring cash to TideBit service centre
- Chai Wan (Headquarter)
- Tsim Sha Tsui
- Wan Chai
- Focus TideBit on:
Telegram: https://t.me/joinchat/Gl1JglKUgvOhsp_aRuq0yQ
Telegram Official News channel: https://t.me/tidebitnews
Facebook: https://www.facebook.com/tidebit/
Medium: https://medium.com/@TideBit
- For general enquiries:
E-mail: hello@tidebit.com
WhatsApp (67356499): https://api.whatsapp.com/send?phone=85267356499
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