Updated at 02 Mar,2020
If you would like to transfer out fiat currency such as HKD and USD from TideBit, you can transfer out it to your Hong Kong local bank account (this article will show you) or collect it by visiting our service centre (click here to view the tutorial).
If you want transfer it out to your local Hong Kong bank account, please follow steps below:
Figure 1: Go to “Accounts” page and add your personal bank account by clicking “Add Transfer-out Option”.
Figure 1
Figure 2: Please fill in your bank account information correctly.
Please note that we only support Hong Kong local bank account. The account type is saving account or current account (credit card is unacceptable). For some bank, the account number does not equal to the bank card number. If you are not sure about it, please check the bank statement sent by the bank.
Figure 2
Figure 3: After submitting ,please go back to “ Accounts”page, you can see that the bank account you just bound has been added. Next, select “Transfer out to Bank Account”.
Figure 3
Figure 4: Please enter the amount you want to transfer out and submit it.
Take HKD for example. A processing fee of 0.175%+100HKD will be charged for each transfer out, which will be completed in 4–6 business days. The minimum amount of transfer out is 100HKD, and the maximum amount is HK$200,000 each time. And it must be a multiple of 100.
Figure 4
Figure 5: Now, you have completed the procedures. You will receive the money within 2- 4 business days and the status on the “Accounts” page is “processing” under “Transfer Records” column.
Figure 5
Each transaction fee is 0.175%+100HKD或0.175%+10USD. Please check the Fee schedule:
https://tidebit.zendesk.com/hc/zh-tw/articles/360006278834--其他-收費表FEE-SCHEDULE
If you have any questions about how to transfer out fiat currency, please contact us at hello@tidebit.com or via WhatsApp: 67356499.
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- For general enquiries:
E-mail: hello@tidebit.com
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