【Transfer-out】How to apply a walk-in cash transfer-out?

Updated at 20 Apr, 2020

If you want to collect the transfer-out money by visiting our service centres, please follow steps below:

Figure 1: Take Chai Wan service centre as an example. 

Please click “Add Transfer-out Option”button at "Accounts" page. 

Figure 1

Figure 2A: Please select “Chai Wan Office Walk-in Cash transfer” at “Add Transfer-out Option” page.

Figure 2A

Figure 2B: Fill in the information as required.

Figure 2B

Figure 3: Go back to “Accounts” page and you will see that“Chai Wan Office Walk-in Cash transfer” option has been added, then click “Transfer out to Bank Account / Location”.

Figure 3

Figure 4A: Select “Chai Wan Office Walk-in Cash transfer” option.

Figure 4A

Figure 4B: Please enter the amount you want to transfer out and submit it.
Take HKD for example. A processing fee of 0.175%+100 HKD will be charged for each transfer out, which will be completed in 4–6 business days. The minimum amount of transfer out is 100HKD, and the maximum amount is HK$200,000 each time. And it must be a multiple of 100.

Figure 4B

 Figure 5: Now, you have completed the procedures.

On the “Accounts” page, if you see the status under “Transfer Records” changes to “processing”, you are welcome to pick it up on the next business day.

Figure 5

• The fee is 0.175%+100HKD或0.175%+10USD. Whole fee schedule: https://tidebit.zendesk.com/hc/en-us/articles/360006278834-Fee-Schedule 
• If you want to go to Wan Chai / Jordan service centres to collect money please select "Wan Chai Road 56 ( 1 day advanced request is required)" or "Jordan Store, G/F 75 Austin Road ( 1 day advanced request is required)" at the "Add Transfer-out Option" page.  
• TideBit service centres addresses:

Chai Wan (Headquarter) 
Address: Hong Kong, 7/F Sino Favour Centre, No. 1 On Yip Street, Chai Wan (Google Map Link: http://bit.ly/2uTBl9v)
Getting Here: Exit C Chai Wan MTR Station, take minibus 47M and get off at 8 Commercial Tower
Opening hours: Monday - Friday, 10:00am - 7:00pm (no lunch break)
Function: Transfer-in & transfer-out service 

 

Wan Chai

Address: G/F, 56 Wan Chai Road, Wan Chai

Getting Here: Exit A3 Wan Chai MTR Station, a 4-minutes walk (Google Map Link: https://goo.gl/maps/LJDTRFv5gUVvoPyaA )

Opening hours: 12:00 pm - 7:00 pm daily

Function: Transfer in & transfer out 

 

Jordan 
Address: G/F, 75 Austin Road, Jordan, Kowloon
Getting Here: a 3 minutes walk from Jordan Station Exit C2（Google Map Link: http://bit.ly/2HRzULZ )
Opening hours: Monday - Saturday, 12:00 pm-7:00 pm (no lunch break, except Hong Kong public holidays)
Service: Transfer - in & transfer - out 

• If you have any questions about how to transfer out fiat currency, please contact us at [e-mail] or via WhatsApp: [phone].

• Focus TideBit on:

Telegram: https://t.me/joinchat/Gl1JglKUgvOhsp_aRuq0yQ

Telegram Official News channel: https://t.me/tidebitnews

Facebook: https://www.facebook.com/tidebit/

Medium: https://medium.com/@TideBit

• For general enquiries:

E-mail: [e-mail]

WhatsApp [phone]): https://api.whatsapp.com/send?phone=85267356499