Updated at 20 Apr, 2020
If you want to collect the transfer-out money by visiting our service centres, please follow steps below:
Figure 1: Take service centre as an example.
Please click “Add Transfer-out Option”button at "Accounts" page.
Figure 2A: Please select “ Office Walk-in Cash transfer” at “Add Transfer-out Option” page.
Figure 2B: Fill in the information as required.
Figure 3: Go back to “Accounts” page and you will see that“ Office Walk-in Cash transfer” option has been added, then click “Transfer out to Bank Account / Location”.
Figure 4A: Select “Office Walk-in Cash transfer” option.
Figure 4B: Please enter the amount you want to transfer out and submit it.
Take HKD for example. A processing fee of 0.175%+100 HKD will be charged for each transfer out, which will be completed in 4–6 business days. The minimum amount of transfer out is 100HKD, and the maximum amount is HK$200,000 each time. And it must be a multiple of 100.
Figure 5: Now, you have completed the procedures.
On the “Accounts” page, if you see the status under “Transfer Records” changes to “processing”, you are welcome to pick it up on the next business day.
- The fee is 0.175%+100HKD或0.175%+10USD. Whole fee schedule: https://tidebit.zendesk.com/hc/en-us/articles/360006278834-Fee-Schedule
- Convention Plaza , Wan Chai
- If you have any questions about how to transfer out fiat currency, please contact us at email@example.com or via WhatsApp: 67356499.
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Telegram Official News channel: https://t.me/tidebitnews
- For general enquiries:
WhatsApp (67356499): https://api.whatsapp.com/send?phone=85267356499