FAQ
Transfer-in
- 【Transfer-in】May I authorize friend to transfer in cash for me ?
- 【Transfer-in】How do I transfer in HKD/USD to TideBit account？
- 【Transfer-in】How to transfer in cryptocurrency to TideBit?
- 【Transfer-in】 Does the office accepts cheque?
- 【Transfer-in】How long does it take for my HKD transfer to reflect in my TideBit account?
- 【Transfer-in】Are there fees for transfer-in & transfer-out?
Transfer-out
- How to transfer out fiat currency from TideBit?
- 【Transfer-out】May I authorize friends to transfer out cash for me ?
- 【Transfer-out】How to transfer out cryptocurrency from TideBit account?
- 【Transfer-out】How to transfer out EOS?
- 【Transfer-out】How to transfer out fiat currency from TideBit to bank account?
- 【Transfer-out】How to apply Chai Wan office walk-in cash transfer-out?
Beginner's Guide
- 【Support】Getting Started for New TideBit Users
- 【Account verification】How to register an account on TideBit?
- 【Account verification】How to open a corporate account at TideBit？
- 【Trading】How to trade cryptocurrency on TideBit ?
- 【Account verification】How to do the identity Verification（KYC）?
- 【Account Verification】 How long does it take to verify my account?
Additional Questions
- [Other] Can I change the registered email to login my TideBit account?
- 【Support】What should I do if I don’t receive the SMS verification code result in being unable to log in to the TideBit account?
- Fee Schedule
- 【Support】The Business hour of TideBit
- 【Trading】How to trade on TideBit?
- 【App】How to login / logout TideBit mobile App?