If you would like to transfer out fiat currency such as HKD and USD from TideBit, you can transfer out it to your Hong Kong local bank account (click here to view the tutorial) or collect it by visiting our Chai Wan office(this article will show you).
If you want to collect the transfer-out money by visiting our Chai Wan office, please follow steps below:
Figure 1:You need to add the option “Chai Wan Company Walk-in Cash transfer out” first. Go to “Accounts” page and click “Add Bank Account”.
Figure 2A: Please select “Chai Wan Office Walk-in Cash transfer out” in “Add Bank Account” page.
Figure 2B: Fill in the information as required.
Figure 3: Go back to “Accounts” page and you will see that “Chai Wan Office Walk -in Cash transfer out ”option has been added,then click “Transfer out to Bank Account”.
Figure 4A: Select “Chai Wan Office Walk-in Cash transfer out ”option.
Figure 4B: Please enter the amount you want to transfer out and submit it.
Take HKD for example. A processing fee of 0.1%+50 HKD will be charged for each transfer out, which will be completed in 4–6 business days. The minimum amount of transfer out is 100HKD, and the maximum amount is HK$200,000 each time. And it must be a multiple of 100.
Figure 5: Now, you have completed the procedures.On the “Accounts” page, if you see the status under “Transfer Records” changes to “processing”, you are welcome to pick it up on the next business day.
Figure 6: Each transaction fee is 0.1%+50HKD或0.1%+5USD. Check the whole fee schedule: https://tidebit.zendesk.com/hc/zh-tw/articles/360006278834--其他-收費表FEE-SCHEDULE
Chai Wan office informaton：Address: Hong Kong, 7/F Sino Favour Centre, No. 1 On Yip Street, Chai WanBusiness hour: Monday - Saturday, 10:00am - 7:00pm（no lunch break）Function: transfer-in + transfer-out service (Monday to Friday)
- If you have any questions about how to transfer out fiat currency, please contact us at firstname.lastname@example.org or via WhatsApp: 66442295 / 67356499.
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